Faq
Ordering & Payment
How do I place an order?
Simply browse our collection, select your desired items, choose your size/color, and proceed to checkout. You'll receive an order confirmation via email once your payment is processed.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, MasterCard, American Express), PayPal, and select digital wallets for your convenience.
Shipping & Delivery
What are your shipping options?
We offer standard (3-5 business days) and express shipping (1-2 business days) options. Shipping costs vary depending on your location and selected method.
Do you ship internationally?
Yes, we ship worldwide. International delivery times typically range from 7-14 business days, depending on customs clearance in your country.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Please note that lingerie and hats are final sale for hygiene reasons.
Sizing & Product Care
Where can I find size charts?
Detailed size charts are available on each product page. For formal dresses and blouses, we recommend checking measurements carefully as sizing may vary by style.
How should I care for my garments?
Each item comes with specific care instructions. Generally, we recommend hand washing delicate items like lingerie and fashion skirts, while dresses and blouses may be machine washed on gentle cycles.