Tracking order

How to Track Your Order

At VelvetSari, we understand how exciting it is to receive your fashion items. Here's how you can track your order status:

  1. Order Confirmation Email

    You'll receive an order confirmation email immediately after your purchase. This contains your order number and estimated delivery timeline.

  2. Shipping Notification

    Once your order is processed and shipped (typically within 1-3 business days), you'll receive a shipping confirmation email containing your tracking number.

  3. Track Your Package

    Use the provided tracking number to monitor your package's journey. Most orders are trackable within 24 hours after shipment.

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track

17Track supports over 500 carriers worldwide. Simply:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view real-time updates

The service automatically detects your carrier and provides detailed shipment progress.

Tracking Information Not Updating?

If your tracking information hasn't updated for several days, please consider:

  • Carriers may take 24-48 hours to scan packages into their system
  • International shipments may show limited updates until reaching destination country
  • Weekends and holidays may cause delays in status updates

If your expected delivery date has passed with no updates, please contact our customer service through your account dashboard.

Delivery Timeframes

Standard delivery times (after processing):

  • Domestic: 3-7 business days
  • International: 7-21 business days depending on destination

These are estimates only - actual delivery may vary based on carrier operations and customs processing.