Privacy policy

Information We Collect

At VelvetSari, we collect personal information to provide and improve our services. This includes:

• Account Information: Name, email address, shipping/billing addresses when you create an account or place an order
• Payment Details: Credit card information processed through secure payment gateways (we don't store full card numbers)
• Browsing Data: IP address, device information, and browsing behavior through cookies and similar technologies
• Communication Records: Emails, chat logs, and customer service interactions

How We Use Your Information

Your data helps us:

• Process orders and deliver your fashion items (dresses, skirts, lingerie, etc.)
• Personalize your shopping experience with product recommendations
• Improve our website functionality and product offerings
• Send marketing communications (only with your consent)
• Prevent fraud and enhance security measures
• Comply with legal obligations

Data Sharing & Third Parties

We may share information with:

• Service Providers: Payment processors, shipping carriers, and IT support
• Business Partners: Only with your explicit consent for marketing purposes
• Legal Authorities: When required by law or to protect our rights

We never sell your personal data to third parties.

International Data Transfers

As a global fashion retailer, your data may be transferred to and processed in countries outside your residence. We implement Standard Contractual Clauses and other GDPR-compliant safeguards for such transfers.

Your Rights (GDPR & CCPA)

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Withdraw consent for marketing communications
• Request data portability
• Opt-out of sale (under CCPA)

To exercise these rights, please contact us through your account dashboard or our customer service portal.

Data Security

We implement industry-standard measures including:

• SSL encryption for all data transmissions
• Regular security audits
• Limited employee access to personal data
• Secure data storage with access controls

Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Deliver targeted advertisements (with consent)

You can manage cookie preferences through your browser settings or our cookie consent banner.

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email. The "Last Updated" date at the bottom indicates the latest revision.

Contact Information

For privacy-related inquiries, please use the contact form on our website. We respond to all legitimate requests within 30 days as required by GDPR.