Contact us

Customer Support

At VelvetSari, we value your shopping experience and are committed to providing excellent customer service. Our dedicated support team is available to assist you with any inquiries regarding our products, orders, or general information.

Email Support

For the fastest response, please email us at [email protected]. Our team typically responds within 24-48 hours during business days.

Business Hours

Our customer service operates Monday through Friday, 9:00 AM to 6:00 PM (GMT). We are closed on weekends and public holidays.

Mailing Address

VelvetSari Customer Care
123 Fashion Avenue
Textile District
London, UK
EC1A 1BB

Frequently Asked Questions

Before contacting us, you might find answers to common questions in our FAQ section regarding shipping, returns, sizing, and product care.

Response Time

We strive to respond to all customer inquiries within one business day. During peak seasons or sales events, response times may be slightly longer.